Privacy Policy

At Shriya Beats, safeguarding your privacy is of utmost importance to us. We are committed to protecting the trust you place in our brand. Kindly review the following details regarding our privacy policy. Please note that our privacy policy is subject to periodic changes without prior notice, thus we recommend reviewing it periodically. Your use of the Website constitutes acceptance of our privacy policy.

Information We Collect

We collect various types of information to enhance your experience on our Website:

Contact Details: This includes your name, email address, phone number, and shipping address.
Website Account Credentials: Your username and password for accessing our Website.
Order Information: Details of your previous orders and transactions, such as product/service pricing, purchase dates, and payment history.
Survey Responses: Information gathered from optional online surveys conducted by SHriya Beats on our Website or third-party sites.
Cookies: We utilize cookies to personalize your browsing experience. These are small files stored on your computer that help us understand your preferences and customize the Website accordingly. You can adjust your browser settings to receive notifications when cookies are sent, allowing you to accept or decline them.
Session Log Information: Details of your activity on our Website, including navigation, IP address, browser type, language, operating system, and traffic source.
Email Correspondence: Communications exchanged via email between you and our Website or SHriya Beats, such as product inquiries, delivery details, and disputes.

How We Use Your Information

We utilize the collected information for the following purposes:

Order Processing: To fulfill your orders efficiently.
Customer Understanding: To analyze your behavior and preferences, enabling us to provide superior customer service and tailored experiences.
Marketing Communications: To inform you about deals, offers, new launches, relevant blogs, order status, etc. You may opt out of these communications at any time by contacting us at hello@shriyabeats.com.
Legal Compliance: When necessary, we may use your information to comply with legal disputes, statutory or regulatory requirements, troubleshooting problems, detecting and preventing error, fraud, or other illegal activity.

Information We Do Not Collect

We do not retain or store your transaction or banking details, including debit/credit card numbers, cardholder names, expiration dates, CVV, or other internet banking information. Such information is handled by our PCI-compliant payment gateway service provider, ensuring the highest standards of security.

Disclaimer

Access to your information is restricted to Shriya Beats and relevant third-parties involved in product/service delivery. We share information with third-parties on a need-to-know basis only.

User-generated content shared on our Website, such as reviews, blogs, chats, forums, etc., is not considered personal information and is not governed by this privacy policy.

We use collected information solely to enhance your experience on our Website and with our products/services. We do not rent or sell this information to third-parties.

While we employ reasonable measures to secure your data, we cannot be held responsible for data transmitted to our Website. However, once your data is on our Website, we implement reasonable safeguards to protect it.

You have the option to opt-out of receiving promotional or marketing communications from us. To remove your contact information from our database, please contact us at hello@shriyabeats.com.

Should you have any questions or concerns regarding our privacy policy, please feel free to reach out to us.