FAQs

Q. Is the wood treated?

A. Yes, all of our wooden products undergo treatment processes to ensure durability and longevity.

 

Q. Is it waterproof?

A. While our products are sealed and finished to resist moisture, they are not entirely waterproof. We advise against prolonged exposure to water.

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Q. Can we use it outdoors?

A. Absolutely! Many of our products are suitable for outdoor use. Please check the specific product details or contact us for recommendations.

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Q. What are the cleaning instructions?

A. We recommend gently wiping our wooden decor with a soft, damp cloth to remove dust and debris. Avoid harsh chemicals or abrasive cleaners to preserve the finish.

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Q. Can we get a frame without a distressed finish?

A. Yes, we offer frames without distressed finishes. Just let us know your preference when placing your order.

 

Q. Do you customize products?

A. Yes, we offer customization options, from colors to sizes. Contact us via WhatsApp at 9725947896 or email us at hello@shriyabeats.com to discuss your customization needs.

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Q. Do you accept bulk orders?

A. Absolutely! We welcome bulk orders. Reach out to us via WhatsApp at 9725947896 or email us at hello@shriyabeats.com to discuss bulk pricing and options.

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Q. Do you ship nationwide (Pan India)?

A. Yes, we ship our products across India.

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Q. Do you ship internationally?

A. Yes, we do ship internationally. Contact us via WhatsApp at +91 9725947896 or email us at hello@shriyabeats.com for international shipping inquiries.

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Q. How long does delivery take?

A. Orders are typically shipped within 5 to 7 working days. Delivery times may vary based on location and shipping method.

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Q. Do you offer Cash on Delivery (COD)?

A. No, we do not offer Cash on Delivery as a payment option currently.

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Q. Why do you offer only limited returns?

A. Due to the unique handcrafted nature of our products, we offer limited returns to ensure customer satisfaction while maintaining the integrity of our artisanal craftsmanship.

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Q. Who manufactures your products?

A. All our products are manufactured in-house.